General Business Conditions
We ask for your understanding that reductions for children, youth and senior citizens are only possible with a valid photo ID (date of birth). Disabled, if more than 60% disabled (with ID!), get discounts.
Ski tickets are only issued by way of KeyCards (with the exception of ascent & descent). The deposit for the KeyCards is EUR 2.00 which is reimbursed, if returned undamaged, at the lift ticket offices and the parasol bar at the Acherkogelbahn valley station.
Ski passes can be bought a day in advance (from 3 pm) (with the exception of season tickets, 1-day and ascent & descent tickets!).
Take advice on what you need, then buy some! Ski passes and day tickets cannot later be exchanged or transferred to another person. In the case of any form of misuse, the ticket will be revoked. Changes to or an extension of the period of validity are not possible. There is no refund in the case of loss of the ski pass.
The user of the ski-slopes travels at his/her own risk.Ski-Slope Rescue: Emergency rescue on the ski slopes comprises transportation of the rescued individual either to the valley station of the Acherkogelbahn or Ochsengartenbahn, whichever is nearest. For this ski-slope rescue / transportation to safety a fee of 85 Euros is charged!
Only in the case of a skiing accident will the remaining days be reimbursed, upon receipt of a doctor's certificate. It is important that the ski pass is surrendered as soon as possible at the ticket offices, under the terms of the date of surrender! The doctor's certificate can also be presented the following day. Season tickets and day ski passes will not be reimbursed.
There is no reimbursement in the case of inclement weather, early departure, illness, breakdown of individual facilities, acts of God.
Please be aware that individual facilities may be shut down in the course of or at the end of the season because of the snow conditions, and the ski bus service may be suspended at the end of the season.
Ski tickets may be purchased with cash (Euro), bank card (Maestro) and credit cards (Visa, Mastercard).
The agreed court of jurisdiction for disputes regarding this contractual relationship is the Silz Bezirksgericht [regional court]. In the case of disputes regarding this contractual relationship, only Austrian law is applicable.
Notice on responsibility for the tariff network „Kühtai-Hochoetz": The individual services to which this card entitles you are provided by legally independent operators. The operator selling the card is acting for the other operators only as their representative. Therefore, it is the relevant operator who is responsible for the provision of the individual services and for compensation in the case of possible incidents.
Subject to factual errors, publishing and printing errors, price alterations and changes to operating times. .
English
